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What's the best monitored home security system?

July 07, 2025
Monitoring agent with headset in a call center

You understand the advantage of having a 24-hour backup team safeguard you and your loved ones, but what’s the best monitored home security system? Many possibilities are available. Search for services that provide the smart home tools you desire and the reliability you require. Take some time to evaluate your options.

Start by figuring out the advanced features you prefer

Your home security system in Richmond should come with reliable, 24-hour service from highly trained staff and the modern technology you want. Home security has come a long way in recent years. Capabilities now include easy access from your mobile device, home automation, and AI-powered surveillance cameras. Select providers like Vivint offer more, including doorbell and video cameras that actively deter theft.

The best monitored security systems in Richmond are easy to use

When choosing a monitored security system in Richmond, communication is paramount. When a sensor, smoke detector, or other device activates, your monitoring agents ought to be alerted at once. You should also get a notification via your cell phone’s home security app. It’s wise to investigate the app before you make a choice, as you want to confirm it’s easy to operate. 

The best systems will provide other communication methods. To illustrate, the Vivint Smart Hub’s bi-directional talk functionality permits you to talk with agents by simply pressing a button. Whether you’re facing a crisis or just have a question, you are able to get support instantly through your smart home hub. The company you choose should also have a reputation for outstanding service.

Why opt for Vivint’s 24-hour monitoring?

Along with an assortment of technologically advanced equipment, Vivint is recognized for its award-winning monitoring services. Vivint won The Monitoring Association’s 2021 Center of the Year Award at the Enterprise Level (companies exceeding 40,000 customers). Vivint also won Center of the Year in 2012 and 2017. As stated by TMA, the award celebrates monitoring centers that provide superior service to clients and the community while making a positive impact on the alarm industry. 

Vivint team members supply round-the-clock service from state-of-the-art monitoring centers in Utah and Minnesota. They are recognized for quick, essential services for urgent situations of all sorts, including fires, burglaries, floods, CO leaks, and medical concerns. If Vivint’s monitoring professionals can’t communicate with you during an alarm, they will notify emergency services. 

Design your monitored Vivint smart home in Richmond today

Get the professional backup and leading equipment you need by purchasing a monitored Vivint smart home today. Our award-winning team has your back 24 hours a day, all year round. Explore how we can equip and safeguard your Richmond home by placing a call to (804) 534-2782.